Did you receive mail from us?
Did you receive mail from us?
We may communicate with you by mail for many reasons, including:
- to send you a check for your refund or an additional payment;
- to let you know we adjusted your refund;
- to request information that supports what you reported on a return; and
- to let you know about a change to your tax account.
Did you receive a letter telling you to register for the STAR exemption (Form RP-425-BR)? Learn what to do next.
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You or your business can use Quick Pay to make a payment toward a bill, notice, or installment payment agreement (IPA).
For step-by-step instructions, watch our Quick Pay demo for individuals or our Quick Pay demo for businesses.
Benefits include:
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Types of Mail we send
Request for Information letters
We may send you a Request for Information (Form DTF-948 or DTF-948-O) letter if we need documentation to support what you claimed on your personal income tax return.
If you receive one of these letters, or another personal income tax letter, respond as soon as you can so we can continue processing your return—and refund!
Letters to property owners
If you're a homeowner, we may send you a letter about STAR. Visit our STAR resource center to view a copy of the letter you received, and to learn what to do next.
Receive a different property letter? We also send letters to request additional information about property exemptions you may be entitled to. Follow the directions on your letter to learn more.
Bills and notices with an amount due
If you receive a bill or notice, you can find the amount due and due date in the upper-right corner.
You can pay your amount due on our website, either directly from your bank account for free or by credit or debit card for a fee. Watch our Demo: Making a bill payment for step-by-step instructions.
If you disagree with the amount shown or can't pay in full, you have options for resolving your bill or notice.
Other notices
Some notices explain an action we took or decision we made. These may later result in a bill.
Other notices request additional information about what you reported on a return for a tax other than personal income tax. These may include a letter from our audit department.
If you need to provide information, or want to challenge a Tax Department decision, you can respond online. We'll walk you through the process.
Informational letters
We may mail you information and resources to make it easier for you to file, pay, and perform other business with the Tax Department. These letters always point to our website, or include a QR code to scan and follow to our website.
We include much of this same information in our emails. Subscribe today to receive emails with tax tips, news, resources, and more. (If you have an Online Services account, you can additionally sign up to receive certain bills and notices electronically.)
Lost, stolen, or uncashed check letters
Did you receive a letter asking you to complete Form DTF-32, DTF-33, DTF-36, TD-210.2, TD-210.3, or TD-210.7? To receive your new check sooner, use your mobile device to submit your form online!
- Scan the QR code on your letter.
- Snap a photo of your completed form.
- Submit your photo.
Benefits include:
- security, without the hassle of an account
- no printer or computer required
- instant confirmation we received your form
What we're mailing Now
Statement of Proposed Audit Change regarding the resident credit for the pass-through entity tax (PTET) (DTF-960-E)
If you received a Statement of Proposed Audit Change for the resident credit you claimed, it's because you claimed the credit based on taxes paid to a state or states that did not have a tax substantially similar to New York State’s pass-through entity tax (PTET). For a list of jurisdictions with a tax that qualifies as substantially similar to New York State’s PTET by tax year, see States with a tax substantially similar to PTET.
Statement of Proposed Audit Change for incorrect amount of retirement contributions or payments to a flexible benefits program (DTF-960-E)
If you received a Statement of Proposed Audit Changes regarding 414(h) contributions or IRC-125 payments, it's because you must add these amounts back to your federal adjusted gross income when you file your personal income tax return.
For more information, see Public employee 414(h) retirement contributions and New York City flexible benefits program (IRC 125).
We have not received your New York State income tax return for each year shown above (AU-222)
If you received notice AU-222, it's because the New York State Department of Taxation and Finance has not received your New York State income tax return for the tax year or years listed on the notice. Within 30 days of the date on the notice, you must respond by either filing a New York State income tax return or explaining why you do not have to file. To learn more, see Respond to a reminder to file an income tax return.
You must register to continue receiving the Basic STAR property tax exemption (RP-425-BR)
If you received this letter (Form RP-425-BR), our records indicate you own a property that has been receiving a Basic STAR property tax exemption. By law, properties receiving a STAR exemption must be registered with our department. However, your property is not registered. To continue receiving the Basic STAR exemption, you must register for STAR.
For instructions, see You must register to continue receiving the Basic STAR property tax exemption.
Concerned about fraud?
Please report any suspicious contact, including by mail, you have with individuals claiming to be Tax Department or IRS employees. To learn how to recognize and report a scam, see Report a scam.